SESI's Policies

Elite Integral Security System, C.A.

R.I.F: J-309085930

PRIVACY POLICY

This Privacy Policy establishes the terms in which Sistema Elite de Seguridad Integral uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill out personal information fields with which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure that you agree with such changes.

Information that is collected

Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.

Use of collected information

Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and improve our products and services. Emails may be sent periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled. whenever.

Sistema Elite de Seguridad Integral is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Cookies

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. Upon accepting said file, it is created and the cookie is then used to obtain information regarding web traffic, and also facilitates future visits to a website. recurrent. Another function that cookies have is that with them the websites can recognize you individually and therefore provide you with the best personalized service on their website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on the websites, they do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they decline, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

Control of your personal information

At any time you may restrict the collection or use of personal information that is provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have selected the option to receive our newsletter or advertising, you can cancel it at any time.

This company will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.

Elite Comprehensive Security System reserves the right to change the terms of this Privacy Policy at any time.

INTERNAL POLITICS

GUARDING THE COMPANY’S IMAGE

We are committed to protecting and maintaining the reputation and image of our company through actions and communications that reflect our values and principles.
Maintain high ethical and professional standards in all company operations.
Establish an organizational culture of continuous improvement and adaptation to change.

TRAINING

We will ensure that our workers receive the necessary training to perform their duties efficiently and safely, promoting their professional and personal development.
We carry out rigorous selection and hiring processes, ensuring that all our employees are highly qualified and trained to carry out their tasks efficiently and effectively.
We encourage the development of skills and knowledge through constant training and updating programs.

WORK ENVIRONMENT

We will foster a positive, inclusive and respectful work environment, where teamwork, effective communication and the physical and emotional well-being of our collaborators are promoted.

INFORMATION PROTECTION

We will implement appropriate security measures to protect company and customer information from unauthorized access, disclosure or loss.

COMPANY CONFIDENTIALITY

We are committed to maintaining the confidentiality of the company’s and our clients’ strategic information, ensuring that it is only accessible to authorized people and used for legitimate purposes.
We protect the confidentiality and privacy of our information and that of our clients, complying with data protection laws and regulations.
We implement appropriate security measures to safeguard the integrity and confidentiality of the data we handle.

WORKER UNIFORMITY

We will establish and promote standards of professional dress and appearance for our workers, guaranteeing a consistent and representative image of our company.

COMPANY SECURITY

We will implement physical and technological security measures to protect our facilities, equipment and assets, minimizing the risks of theft, damage or incidents.
Have a proactive approach to preventing risks and vulnerabilities.

COMPLIANCE WITH LEGAL RULES

We adhere to all laws and regulations applicable to our industry, and are committed to staying up to date on changes in laws and regulations that may affect our operation.
We foster a culture of compliance and ethics in our company.

QUALITY IN SERVICE PROVISION

We will seek excellence in the provision of our services, meeting high standards of quality, efficiency and satisfaction that our clients deserve.
We are committed to providing security services while maintaining the highest standards and complying with industry regulations, as well as the expectations of our clients.
We carry out periodic reviews of our processes and procedures to ensure continuous improvement in the quality of our services.
Constantly evaluate and measure the quality of security services offered to identify areas for improvement.

INNOVATION AND CONTINUOUS IMPROVEMENT

We will promote innovation and continuous improvement in all aspects of our business, seeking new solutions and technologies that allow us to offer more efficient and effective services.
Implement advanced technology to optimize efficiency and effectiveness in security services.
Promote innovation and creativity in the search for security solutions.
Implement advanced technology to optimize efficiency and effectiveness in security services.
Use state-of-the-art surveillance and monitoring systems to guarantee a quick and accurate response to any incident.
Incorporate digital tools and innovative technological solutions to improve security management.

CORPORATE SOCIAL RESPONSIBILITY

We will contribute responsibly to the community and the environment, participating in social initiatives and adopting sustainable practices in our operations.
Promote community participation and collaboration in crime prevention and citizen security.

TRANSPARENT COMMUNICATION

We will encourage open, transparent and timely communication both internally and externally, promoting trust and the exchange of relevant information.
Maintain constant and efficient communication with clients to understand their needs and expectations.

RISK MANAGEMENT

We will implement a risk management system that allows us to identify, evaluate and mitigate the risks associated with our operations and make relevant decisions.
Have a proactive approach to preventing risks and vulnerabilities.
Conduct security assessments and risk analyzes on a regular basis.
Implement preventive measures and early warning systems to minimize the occurrence of incidents.

BUSINESS ETHICAL RESPONSIBILITY

We will act responsibly and ethically in all our activities, avoiding any form of corruption, discrimination or illegal practices.
Maintain high ethical and professional standards in all company operations.
Comply with security industry codes of conduct and ethics standards.
Promote integrity, honesty and respect in all interactions with customers, employees and third parties.

DEVELOPING LONG-TERM RELATIONSHIPS WITH CUSTOMERS

We will seek to establish solid and lasting relationships with our clients, providing a personalized service, adapting to their needs and exceeding their expectations.

OCCUPATIONAL SAFETY AND HEALTH

We strive to ensure a safe and healthy work environment for our employees, customers and third parties, complying with all laws and regulations applicable to occupational safety and health. We establish clear objectives and goals to minimize and prevent risks and accidents in the workplace.

Promote community participation and collaboration in crime prevention and citizen security.
Establish social responsibility programs that benefit the local community.
Encourage the active participation of employees in volunteer initiatives and social actions.

CUSTOMER SERVICE

We are committed to offering exceptional customer service, providing prompt and effective attention to our customers’ inquiries and concerns.
We seek to build and maintain solid and lasting relationships with our clients, based on trust and satisfaction of their needs.

FINANCIAL AND BUSINESS CONTINUITY

Maintain solid and efficient financial management to ensure the profitability and stability of the company.
Establish strategic alliances with complementary companies to improve the security services offered.
Carry out correct financial planning and control operating costs.
Establish a budgeting process and monitor key financial indicators.